Privacy policy

Last updated: October 2026

What we collect

When you submit our form we collect your name, phone number, email, ZIP code, and general preferences (such as medication interest and payment type). We also collect basic site usage data such as pages viewed. Please do not enter medical details in the form.

How we use it

We use your information to contact you, match you with Charlotte-area clinics, and improve this site.

Who we share it with

With your consent, we share your contact details and preferences with clinics we match you with. We do not sell your information to anyone else.

Calls, texts, and email

By ticking the consent box you agree that we and matched clinics may contact you by phone, text, or email. Message and data rates may apply. Consent is not required to use this site. You can opt out at any time by replying STOP or emailing us.

Security and retention

We store your information with a reputable cloud provider and keep it only as long as needed.

Your choices

To access or delete your information, email hello@charlottemedweight.com.

Not medical advice

We are a referral service and do not provide medical care.